Last Updated: June 17, 2026
This Privacy Policy describes how Stingray Technology Solutions, LLC ("Stingray," "we," "our," or "us") collects, uses, and protects information when you use Nexus.
By accessing or using Nexus, you acknowledge this Privacy Policy.
Nexus is an enterprise data integration and reporting platform deployed into customer-controlled Microsoft Azure environments.
Nexus is typically installed as a Microsoft Azure Marketplace Managed Application and operates primarily within the customer's own Azure tenant.
When users sign in through Microsoft Entra ID (Azure Active Directory), Nexus may receive:
We do not collect passwords. Authentication is performed by Microsoft Entra ID.
We may collect:
When you contact support, we may retain:
Except as necessary to provide support, Stingray does not intentionally collect:
Customer business data generally remains within customer-controlled Azure resources.
We use information to:
We do not sell personal information. We do not use customer business data for advertising.
Customer retains ownership of all customer data processed through Nexus.
Stingray does not acquire ownership rights to customer data.
Nexus may integrate with:
Information processed by those services is subject to their respective privacy policies and terms.
We use reasonable administrative, technical, and organizational safeguards designed to protect information under our control.
Authentication is performed through Microsoft Entra ID.
Customer credentials for connected systems should be stored in customer-controlled Azure Key Vault resources whenever supported.
No system can guarantee absolute security.
We retain information only for as long as reasonably necessary to:
Operational telemetry is generally retained for up to thirty (30) days unless a longer period is required for security, auditing, or legal purposes.
Customers may request deletion of Stingray-controlled tenant metadata and support records by contacting privacy@stingraynexus.com.
Deletion requests will be processed within a commercially reasonable timeframe unless retention is required by law.
Information may be processed in the United States or other jurisdictions where Microsoft Azure services operate.
Nexus is intended solely for business and enterprise use. The Service is not directed to individuals under the age of 18.
We may update this Privacy Policy periodically.
Material changes may be communicated through the Service or by email to customer administrators.
Continued use of Nexus after an updated Privacy Policy becomes effective constitutes acceptance of the revised Privacy Policy.
Stingray Technology Solutions, LLC